Effective date: August 1, 2026 · Version 2.0
These Terms & Conditions (“Terms”) govern your access to and use of this website and your purchase of products from Equora LLC (“Equora,” “we,” “us”). By using the site or placing an order, you agree to these Terms.
1. Eligibility
You must be at least 21 years old and a qualified researcher or a representative of a licensed laboratory or research institution. By using the site or purchasing, you represent and warrant that you meet these requirements and that all information you provide is accurate.
2. Research use only
All products are sold strictly for laboratory and research use only. They are not drugs, foods, dietary supplements, cosmetics, or medical devices; they are not for human or veterinary use; and they are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the U.S. Food and Drug Administration.
By purchasing, you confirm that you will use the products solely for lawful laboratory research and not for any in-vivo human or animal application, except pursuant to a protocol approved by an Institutional Review Board or Institutional Animal Care and Use Committee, or where otherwise expressly authorised by applicable law, in each case where you hold that authorisation.
3. No medical or professional advice
Equora is not a pharmacy and does not provide medical, clinical, or professional advice, prescriptions, or consultations. Information on the site (including certificates of analysis, specifications, and handling guides) is provided for research reference only.
4. Safe handling & assumption of risk
You are solely responsible for the safe handling, storage, use, and disposal of all products in compliance with applicable laws, regulations, and good laboratory practice. You assume all risk arising from your possession and use of the products.
5. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of any unauthorized use.
6. Orders, pricing & payment
All orders are subject to acceptance and availability. Prices are shown in U.S. dollars and may change without notice. We may refuse, cancel, or limit any order at our discretion, including where we suspect the order is not for legitimate research use. By submitting payment information you authorize us (and our payment provider) to charge the order total.
7. Shipping
Shipping is governed by our Shipping & Returns policy. You are responsible for ensuring that you may lawfully receive the products at your destination and for complying with all applicable import, export, and local laws.
8. Returns & refunds
Returns and refunds are governed by our Shipping & Returns policy.
9. Intellectual property
All site content — including text, graphics, logos, the Equora name and marks, and product imagery — is owned by or licensed to Equora and may not be used without our prior written permission.
10. Prohibited uses
You may not purchase or use the products for any unlawful purpose, for human or veterinary consumption, or for resale for such purposes. You may not misuse the site, attempt to gain unauthorized access, or interfere with its operation.
11. Warranty and disclaimers
Equora warrants that, at the time of shipment, each product conformed as to identity and purity to the certificate of analysis published for that specific lot. This warranty is limited to the lot supplied and does not extend to any change, degradation, contamination, or loss of potency occurring after delivery, or arising from storage, handling, reconstitution, or use by you. Your sole and exclusive remedy for breach of this warranty is, at Equora’s election, replacement of the product or refund of the amount paid for it, and any claim must be made within thirty (30) days of delivery.
Except as expressly stated in this section, products and site content are provided “as is” and “as available” without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.
12. Limitation of liability
To the fullest extent permitted by law, Equora and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use or misuse of the products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
Nothing in this section limits liability that cannot lawfully be limited. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of incidental or consequential damages, so some of the above may not apply to you.
13. Indemnification
You agree to indemnify and hold Equora harmless from any claims, losses, or expenses arising out of your use of the products or your breach of these Terms. Additional indemnity obligations are set out in our Indemnity & Waiver Agreement.
14. Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Subject to Section 15, any dispute will be resolved in the state or federal courts located in Miami-Dade County, Florida.
15. Dispute resolution; arbitration; class-action waiver
(a) Informal resolution first. Before commencing any arbitration or proceeding, you agree to notify Equora in writing at info@equoralab.com describing the dispute and the relief sought, and to allow sixty (60) days to resolve it informally.
(b) Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Indemnity & Waiver Agreement, or any product purchased from Equora, that is not resolved informally, will be settled by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, seated in Miami-Dade County, Florida, or conducted remotely at the arbitrator’s discretion. Judgment on the award may be entered in any court of competent jurisdiction.
(c) Class-action waiver. You and Equora each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding. If this subsection (c) is found unenforceable as to a particular claim or request for relief, that claim or request must proceed in court and is severed from any claims subject to arbitration.
(d) Exceptions. Either party may bring an individual action in small-claims court, and either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.
(e) Right to opt out. You may opt out of this Section 15 by emailing info@equoralab.com within thirty (30) days of your first order, stating your name, order number, and intent to opt out. Opting out does not affect any other provision of these Terms.
16. Changes
We may update these Terms from time to time. Changes are effective when posted. Your continued use of the site constitutes acceptance of the updated Terms.
17. Contact
Questions about these Terms: info@equoralab.com.
18. General
(a) Entire agreement. These Terms, together with the Indemnity & Waiver Agreement, the Privacy Policy, the Payment & Billing Policy, and the Shipping & Returns policy, constitute the entire agreement between you and Equora and supersede all prior communications, representations, and understandings, whether oral or written. You acknowledge that you have not relied on any statement, promise, or representation not expressly set out in these documents, including any statement on social media or in marketing material.
(b) Order of precedence. In the event of conflict, the following order controls: (1) the Indemnity & Waiver Agreement as to assumption of risk, release, and indemnification; (2) these Terms; (3) the Payment & Billing Policy; (4) the Shipping & Returns policy; (5) the Privacy Policy as to personal information.
(c) Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if it cannot be, severed, and the remainder continues in full force.
(d) Survival. Sections 2, 4, 9, 11, 12, 13, 14, 15, and 18 survive termination.
(e) No waiver. Failure to enforce any provision is not a waiver of it.
(f) Assignment. You may not assign these Terms. Equora may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
(g) Force majeure. Equora is not liable for delay or failure to perform due to causes beyond its reasonable control, including carrier failure, supply interruption, payment provider failure, natural disaster, or governmental action.
This version supersedes the Terms & Conditions dated June 1, 2026.